Question

What should I do if I lose my Associate Membership smart card?

Answered By: Richard Fallis
Last Updated: Nov 01, 2018     Views: 88

If you lose your Associate Membership smart card in the Library, ask Library staff to check lost property.  If it is not there you can request them to issue you with a replacement card. You will need to show photo ID for this request to be carried out.

If you lose your card elsewhere, contact the Associate Membership Scheme office by emailing librarymembership@qub.ac.uk or by telephoning 028 9097 8907 to advise them that you have lost your card so that a note can be added to your record and a replacement card issued. 

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