What's the difference between the Borrower Services Desk and the Enquiry Desk?

Answered By: Richard Fallis
Last Updated: Feb 03, 2015     Views: 72

The McClay Library has a Borrower Services Desk, and 3 Enquiry Desks.

The Borrower Services Desk is located on the ground floor of the McClay.

Staff at the Borrower Services Desk can:

  • issue books to you
  • return and renew your books
  • help you with general library enquiries

Enquiry Desks, meanwhile, can be found on Floors 1, 2 and 3 of the McClay.

Staff at Enquiry Desks are available to help Queen’s students and staff access the complete range of online and print resources. Guidance is also available for visitors to the library.

Enquiry Desks are positioned close to the stairs and lift entrances on Floors 1 to 3, and are staffed throughout the McClay Library's term time and summer vacation opening hours.

Contact details for each of the Enquiry Desks are as follows:

Floor 1: Special Collections and University Archive Enquiries 
Tel: 028 9097 6333. Email:

Floor 2: Arts, Humanities and Social Sciences Enquiries
Tel: 028 9097 6347. Email:

Floor 3: Engineering and Physical Sciences Enquiries
Tel: 028 9097 6348. Email:

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