Question

What should I do if I lose my Associate Membership smart card?

Answered By: Associate Membership
Last Updated: Aug 01, 2022     Views: 176

If you lose your Associate Membership smart card in the Library, ask Library staff to check lost property.  If it is not there you can request them to issue you with a replacement card. You will need to show photo ID for this request to be carried out.

If you lose your card elsewhere, contact the Associate Membership Scheme office by email: librarymembership@qub.ac.uk to advise them that you have lost your card. A note will then be added to your record and a replacement card issued. 

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