Why do I see a 'Cannot edit Range' error message when I try to add a citation to a Word document using the EndNote plug-in?

Answered By: Subject Support McClay Library
Last Updated: Aug 10, 2023     Views: 1701

This error message may appear if you are using a version of Word that has both the EndNote and Mendeley plug-ins added.

If you disable the Mendeley plug-in, you should be able to add citations to your document using the EndNote plug-in without the error message appearing.

To disable the Mendeley plug-in:

  1. In Word, click File
  2. Click Options
  3. Click Add-ins
  4. Change Manage: COM Add-ins to Manage: Word Add-ins
  5. Click Go...
  6. Untick Mendeley-[version number].dotm under Global templates and add-ins
  7. Click OK

Mendeley Cite-O-Matic controls will disappear from the References tab in Word, and the EndNote plug-in should now start functioning normally.

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