What should I do if I get the message 'The password you entered was incorrect'?

Question

What should I do if I get the message 'The password you entered was incorrect'?

If you receive the message

The password you entered was incorrect

at the QUB login

but can access Queen's Online QoL or QUB email with the same credentials,

you may need to reset your password using the Self Service Password Reset

You should then try accessing the resource again.

If you are unable to do this or need further help please email libsupport@qub.ac.uk

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