Question

What should I do if I get the message 'The password you entered was incorrect'?

Answered By: Resources Electronic
Last Updated: Dec 08, 2022     Views: 11

If you receive the message

The password you entered was incorrect 

at the QUB login 

 

 

but can access Queen's Online QoL or QUB email with the same credentials,

you may need to reset your password using the Self Service Password Reset 

You should then try accessing the resource again.

 

If you are unable to do this or need further help please email libsupport@qub.ac.uk

 

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