Question

Why do I repeatedly see Access through your organization page on Elsevier?

Answered By: Resources Electronic
Last Updated: May 01, 2025     Views: 5

If you repeatedly see 'Access through your organization page' on Elsevier and are unable to access an Elsevier database
e.g., ScienceDirect, Scopus, ClinicalKey

this is because you have been using the same browser for some time and have not recently logged into Elsevier with your QUB credentials.

 

 

To resolve the issue, clear your browser cache and start a new session.
If you are not being prompted to login with your QUB credentials after clearing browser cache then cache has been cleared for a period.

You need to clear cache for 'All time'.

Alternatively, switch browsers.
Start a new session in a browser you don’t normally use like Firefox Incognito or Opera

And access the database URL again.
You can find direct URLs for database on Databases A-Z

We do not have full text access to all content hosted on Elsevier.

We have full text access to University subscriptions and Open Access on Elsevier only.

If you are still having problems on Elsevier, please email eresources

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