Question

Why do I see 'some error occurred while retrieving services'?

Answered By: Geraldine O'Beirn
Last Updated: Jul 07, 2025     Views: 1

If you see a blank screen with a yellow banner at the top that says 'some error occurred while retrieving services' when linking to content on Library Search or from a database.

 

screenshot of blank screen with text some error occurred while retrieving services in yellow banner at top of screen

 

Please provide:

  • details of what you are trying to access, i.e., article, ebook or review etc.
  • whether you are using Library Search or linking from a database

in an email to eresources

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