If you have successfully authenticated to S&P Capital IQ Pro using the URL:
https://secure.signin.spglobal.com/sso/saml2/0oa1qbwn3hnYoz1DX1d8/app/spglobaliam_sp_1/exk1mregn1oWwP2NB1d8/
sso/saml?RelayState=https%3A%2F%2Fwww.capitaliq.spglobal.com%2Fweb%2Fclient%2Flanding
and have installed the Pro Excel plug-in following the instructions at How do I install the S&P Capital IQ Pro Excel plug-in?
but are still experiencing problems with the plug-in
you can email S&P Capital IQ Pro Technical Support for further assistance.
If you need further help, please contact eresources or use our form to Report an eresources problem