Question

I have forgotten my HSC username and password. How do I find out what it is?

Answered By: Customer Service Desk (Medical Library)
Last Updated: Apr 02, 2025     Views: 895

On the Healthcare Library website , you will need your library username and password in order to access electronic resources, reserve material and access your library account. However if you have forgotten your password, you can use the 'Password reset' link on the 'My Account' login page to ask for your password to be reset.

  • Click on the Password reset link.
  • Complete the temporary password form with the details requested and click on 'Submit'.

Your password will be reset and emailed to you. On receipt of your new password, you are advised to set up security questions so that your password can be retrieved if you forget it again.

If you are unsure about how to proceed, please contact your nearest Healthcare Library Branch where staff will be happy to advise you.

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