Answered By: Healthcare Library Tech Support
Last Updated: Aug 21, 2026     Views: 7

At the QUB login screen you will need to log in with your Healthcare Library username in the following format: 1234567@ads.qub.ac.uk

If you don’t see a QUB login screen or if your device is retaining your Trust login and automatically using this as your username, if possible, use an alternative browser (e.g. Chrome) or a new Edge InPrivate browser session.

If this is not an option or not successful, you may need to clear your browser's cache.

Please find links which explain how to delete the cache on the following browsers:

If the above doesn't allow you access, please see https://libraryhelp.qub.ac.uk/healthcarelibrary/faq/287166 

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